Privacy & Cookies

Privacy & Cookies

LIMOSS PRIVACY NOTICE – 17 June 2026

1. Introduction

This notice ("Notice") describes how London Market Operations & Strategic Sourcing Limited ("LIMOSS", "we", "us" or "our"), handles your Personal Data, and your data protection rights more generally. We are committed to ensuring that we handle your Personal Data in accordance with UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and the Data (Use and Access) Act 2025 (the "Data Protection Laws").

2. Who we are?

LIMOSS is a UK company incorporated by the Companies Act 2006 (Company Number 11240955) and its principal place of business is at Lloyd's, One Lime Street, London, EC3M 7HA.

3. Who does this Notice apply to?

This Notice applies to:

• Your interaction with LIMOSS when you call us, email us or visit our offices in your personal or professional capacity;
• Your use of our website (https://limoss.london); and
• Your use of our specialised Market Services, as described on our website, accessed through our website or otherwise.

Each such individual referred to as "user", "you", or "your".

4. What Personal Data do we use?

Under Data Protection Laws, "Personal Data" means any information relating to an identified or identifiable natural person. We may use the following Personal Data:

Identity, profile and contact information, by way of example:

• We may capture your title, first name, last name, your telephone number or email, as well as login information and user ID.
• We will capture Personal Data as part of our KYC checks of service providers and other parties.

This information is usually provided by you or we may obtain it from third parties such as your employer, social media sites, people who provide a reference about you or background screening companies.

Usage data and device information, by way of example:

• When you use our website, we may capture your IP address, your preferences when you use our features, how you use our website, your methods of access and browsing, and similar information.
• When you use our Market Services, we may capture information about when you logged in, troubleshooting data, usage trends and other similar information.

When using our website, we will ask for your consent to use your usage and device information (except where such information is strictly necessary).

User owned data, by way of example:

• When providing our Market Services, LIMOSS processes data uploaded or created by clients on their behalf and in accordance with their instructions, acting primarily as a processor.
• Where expressly permitted under the applicable client agreement, LIMOSS may process limited categories of data for restricted internal purposes, such as service improvement, security, or aggregated analytics, as well as where required by applicable law. Any such processing is carried out in accordance with applicable data protection laws and the relevant terms of the client agreement.
• When using our Market Services, you may upload documents, input information and create data as part of our services. We will use such data as required to provide our services to you. Where permitted under the relevant client terms, we may capture some market data for our own use.

You should not provide to us Personal Data about others unless you have their permission to do so.

We rely on the Personal Data you provide to be accurate, complete and up to date, and we shall be grateful if you would inform us of any changes by contacting [email protected].

5. Why we use your Personal Data and our lawful basis for use

Purpose (i.e. activity)	Personal Data	Lawful Basis
Communicating with you about queries you may have	Identity, profile and contact information	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently
Notifying you of changes to our services, information about issues and outages, changes to terms and conditions, and other service messages	Identity, profile and contact information	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently It is necessary as part of our contract with you
Facilitating your account for Market Services, ensuring the proper administration and maintenance of our systems, enabling the creation and resolution of service requests	Identity, profile and contact information Usage data and device information User owned data	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently It is necessary as part of our contract with you
Administering our business, including complaints resolution, troubleshooting, data analysis, quality control, staff training, testing of new features, research, statistical and survey purposes	Identity, profile and contact information Usage data and device information User owned data	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently It is necessary as part of our contract with you
Providing our services, including our website, features, content, Market Services, and other services	Identity, profile and contact information Usage data and device information User owned data	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently It is necessary as part of our contract with you
Engaging service providers to fulfil functions in relation to our services, including webhosting, payment facility, logistics, data storage, information security, debt recovery, technology licensing and other functions	Identity, profile and contact information Usage data and device information User owned data	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently It is necessary as part of our contract with you
Developing and improving our services	Usage data and device information User owned data	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently
Sending you or, as appropriate, your employer, notices, invoices and collecting payments	Identity, profile and contact information User owned data	It is necessary as part of our contract with you
Tracking your use of our website. Please see our Cookies Notice for further information	Usage data and device information	We do so with your consent
Sending you marketing	Identity, profile and contact information	It is in our legitimate interests to do so in order to ensure that our services are provided properly and efficiently We do so with your consent
Ensuring the security of our business and preventing and detecting fraud or illegal conduct	Identity, profile and contact information Usage data and device information User owned data	It is in our legitimate interests to do so in order to ensure that our services are provided properly and securely It is necessary for compliance with a legal obligation to which we are subject
Liaising with a court or regulatory body	Identity, profile and contact information Usage data and device information User owned data	It is necessary for compliance with a legal obligation to which we are subject

 

6. Who we share your Personal Data with?

We may disclose your Personal Data to third parties. These scenarios include disclosure to:

• our affiliates or associated companies;
• our service providers (suppliers, vendors, outsourcing partners, contingent workers) to facilitate the provision of our services;
• our advertising and marketing partners who enable us, for example, to deliver personalised ads to your devices or who may contact you by post, email, telephone, SMS or by other means;
• successor or partner legal entities, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganisation, change of legal form, dissolution or similar event relating to our business; and
• public authorities or other third parties where we are required by law to do so.

International Transfer We may transfer your Personal Data internationally. Where this is the case, we will ensure that such transfers comply with Data Protection Laws. If we are transferring your Personal Data to a country that is not recognised as having an "adequate" level of protection under Data Protection Laws, we will put in place contractual clauses that are recognised as providing "adequate" levels of protection, such as the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.

7. How long we keep your Personal Data?

We will retain your Personal Data for as long as is reasonably necessary to fulfil the relevant purposes set out in this Notice. The retention period will primarily be determined by relevant legal and regulatory obligations and/or the duration of our business relationship with you, and the specific service(s) provided to your employer or another associated party.

We will securely delete your Personal Data if there is no valid reason for retaining your Personal Data. In exceptional circumstances, we may retain your Personal Data for longer periods of time if we reasonably believe there is a prospect of litigation, in the event of any complaints or if there are other valid business reasons why the Personal Data may be needed in the future.

We may anonymise your Personal Data so that it no longer refers to you. We can retain anonymised data without time limits.

8. Security of Personal Data

We will use appropriate technical and organisational security measures to try to prevent unauthorised access to your Personal Data. However, please be aware that the transmission of information via the internet is never completely secure. Whilst we can do our best to keep our own systems secure, we cannot control the whole of the internet and we cannot therefore guarantee the security of your Personal Data as it is transmitted to and from our website.

Our Market Services will be subject to appropriate technical and organisational security measures in accordance with our client terms.

Where you have created or received a password or authentication code which enables you to access certain parts of our services, you are responsible for keeping this password or authentication code confidential. We ask you not to share your password or authentication code with anyone.

9. Your right to opt-out

If you would like us to stop sending you marketing communications you may use the unsubscribe link in our marketing communications, by amending the settings in our services or by contacting us.

10. Your rights

Right	Description
Information	A right to be informed about the Personal Data we hold about you.
Access	A right to access the Personal Data we hold about you.
Rectification	A right to require us to rectify any inaccurate Personal Data we hold about you.
Erasure	A right to ask us to delete the Personal Data we hold about you. This right will only apply where (for example): ·                          we no longer need to use the Personal Data to achieve the purpose we collected it for; ·                          where you withdraw your consent if we are using your Personal Data based on your consent; or ·                          where you object to the way we process your Personal Data.
Restriction of processing	In certain circumstances, a right to restrict our processing of the Personal Data we hold about you. This right will only apply where (for example): ·                          you dispute the accuracy of the Personal Data held by us; ·                          where you would have the right to ask us to delete the Personal Data but would prefer that our processing is restricted instead; or ·                          where we no longer need to use the Personal Data to achieve the purpose we collected it for, but you need the data for the purposes of establishing, exercising or defending legal claims.
Data portability	In certain circumstances, a right to receive the Personal Data you have given us, in a structured, commonly used and machine-readable format. You also have the right to require us to transfer this personal data to another organisation, at your request.
Objection	A right to object to our processing of the Personal Data we hold about you where our lawful basis is for the purpose of our legitimate interests, unless we are able to demonstrate, on balance, legitimate grounds for continuing to process the Personal Data which override your rights or which are for the establishment, exercise or defence of legal claims.
Automated decision making and profiling	A right for you not to be subject to a decision based solely on an automated process, including profiling, which produces legal effects concerning you or similarly significantly affect you.   We do not make automated decisions about you.
Withdrawal	A right to withdraw your consent, where we are relying on it to use your personal data (for example, for marketing purposes) by contacting us at [email protected].
Right to lodge a complaint with the supervisory authority	You have the right to contact us with any questions or complaints relating to how we process your Personal Data. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which can be contacted via the “Contact us” page on the ICO website: Contact us | ICO.

 

11. Third party services

Please note that our services and websites may link to the websites or services of third parties. Where this is the case, please refer to their privacy notices and terms for information about how they may use your Personal Data.

12. Parents and guardians

Our services and website are not directly intended for children and should not be used by them.

13. Contact details of the Data Protection Representative

If you have any questions relating to this Notice, please contact our Data Protection Representative:

Data Protection Representative
LIMOSS
1 Lime Street
EC3M 7HA, London

Email: [email protected]

Cookie Policy for LIMOSS

Cookies contain bits of data that websites such as ours place on your computer’s hard drive for record keeping purposes. Cookies can make the internet more useful by collecting and storing information about your preferences on a particular site and help websites operate more efficiently. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.

You can change your consent to cookie usage at any time on our Privacy Policy page.

We also use cookies to collect data for the purpose of personalising and measuring the effectiveness of our website. For more details, visit the Google Privacy Policy.

Below you’ll find the cookies that we set when you visit our site and their purpose. To help you better understand why we’re setting them:

• Strictly Necessary: cookies that allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies;
• Performance: cookies used to see how visitors use the website, eg. analytics cookies;
• Targeting: cookies used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
• Functionality: cookies used to remember visitor information on the website, e.g. language, timezone, enhanced content; and

Cookie duration: Our session cookies are temporary and remain in the cookie file of your browser until you close the browser. The other cookies will remain in the cookie file of your browser after the closing of the browser and will become active again when you reopen this website. The expiration of each cookie is set out in our cookie banner under "Show details". Following expiry of a cookie, a new version of that cookie will be downloaded when you next visit this Site, unless you have withdrawn your consent in the meantime.

For more information about cookies, including how to set your internet browser to reject cookies, please visit allaboutcookies.org. You can also visit the website of the third party that deploys the cookie and opt-out there. For example, you can stop tracking by Google Analytics here.

 

Strictly necessary

Name	Provider / Domain	Expiration	Description
CookieScriptConsent	CookieScript limoss.london	1 month	This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.
__cf_bm	Cloudflare Inc. .vimeo.com	29 minutes 57 seconds	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
VISITOR_PRIVACY_METADATA	YouTube .youtube.com	5 months 4 weeks	This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data on the visitor's consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions.

 

Performance

Name	Provider / Domain	Expiration	Description
_ga_XR2JPCDL9D	.limoss.london	1 year 1 month	This cookie is used by Google Analytics to persist session state.
_ga_Y35VB74XDL	.limoss.london	1 year 1 month	This cookie is used by Google Analytics to persist session state.
_ga	Google LLC .limoss.london	1 year 1 month	This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

Targeting

Name	Provider / Domain	Expiration	Description
YSC	Google LLC .youtube.com	Session	This cookie is set by YouTube to track views of embedded videos.
VISITOR_INFO1_LIVE	Google LLC .youtube.com	5 months 4 weeks	This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface.
__Secure-ROLLOUT_TOKEN	.youtube.com	5 months 4 weeks

 

Functionality

Name	Provider / Domain	Expiration	Description
limoss_ses	.limoss.london	2 days
_limoss_ses	.limoss.london	2 days
_cfuvid	.vimeo.com	Session	This cookie is used for purposes of tracking users across sessions to optimize user experience by maintaining session consistency and providing personalized services.
vuid	Vimeo.com Inc. .vimeo.com	1 year 1 month	These cookies are used by the Vimeo video player on websites.

 

 

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