Gemini is a new digital platform and settlement service for claims experts appointed by Lloyd’s managing agents.
Gemini aggregates information on Claims Experts across the London Market. It manages the workflow between Carriers and Experts for registration, due diligence, appointment, invoice authorisation and payment of Expert invoices once approved. Gemini interfaces via an API with Market Writeback vendors to automate authorisation, settlement and payment of Expert invoices.
The delivery of Gemini will initially be for the Lloyd’s market only, but will shortly be delivered to both LIRMA and ILU Members subject to signing a Market agreement with LIMOSS.
We have created a video that outlines the service benefits and provides a glimpse of the platform. If you would like a full demonstration of Gemini, have any questions, or want to onboard now to start realising the benefits, please reach out to LIMOSS.
To access Gemini User guides for Carriers and Experts, further information on Gemini Best Practise and FAQ, please click here.
We have outlined the benefits Gemini offers to Lloyd’s carriers, experts, and brokers:
Find out the on-boarding steps and how you can get access to Gemini:
You can request individual user training for Carriers and Experts by contacting the LIMOSS service desk who will raise a request to Advent on your behalf.
LIMOSS are able to provide Gemini user guides for Carriers and Experts whilst Advent can provide additional self-help training and demonstrations via web-based methods on pre agreed dates/times between 8am and 6pm GMT.
The LIMOSS service desk is the first point of contact for a Gemini user (Carrier or Expert) wanting to raise an application incident or service request relating to the Gemini service.
The LIMOSS service desk will be available from 8am to 6pm GMT Monday – Friday, excluding UK Bank Holidays.
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