FAQ Overview
Who do I contact if I have any other questions?
For all GEO related questions, contact MIS directly via the contact form on their website.
For any other queries or escalations, please contact servicedesk@limoss.london
McKenzie Intelligence Services (MIS) provides immediate post event, multi-sourced data and the military grade intelligence that creates dynamic and three-dimensional loss information.
Using its proprietary Saas, geospatial platform, the Global Events Observer (GEO), MIS systematically tracks and responds to catastrophes. GEO hosts a vastly broad dataset, including satellite and drone imagery, radar, mobile phone, ground, and sensor data. This raw data, it is vetted by trained and experienced former military intelligence analysts to ensure accuracy and then translated into something actionable, which means when clients receive the intelligence, they can rely upon it immediately rather than having to undertake additional work.
MIS empower decision making in real time, vital in the immediate aftermath of a major event, whether from natural catastrophes or manmade conflicts, all involving multi- peril coverage.
If you don’t have access to GEO, then please contact MIS directly via the contact form on their website to request access.
GEO is available to all Managing Agents, Coverholders, and DCAs. Through GEO, clients have realised the following benefits:
Coverholders and DCAs are eligible to receive access to GEO under this agreement if granted by their MA. Brokers are not eligible to access GEO through this agreement but please MIS directly via the contact form on their website if you are a broker who would like to discuss the benefits of having GEO.
Yes, Managing Agents can share their portfolio data with MIS for an enhanced level of actionable intelligence and reporting through the Insights feature. LIMOSS will be in contact with an MUA, which includes confidentiality terms to cover the ongoing sharing of this data.
Please contact MIS directly, via the contact form on their website, who will provide access to GEO.
The GEO service will become ‘Elective’, meaning your organisation will need to sign a new MUA. If they have done this, and if you already have access to GEO, then you don’t need to do anything. There will be no changes to your access, your log in details, or your data within it.
From January 1st 2025 all events that meet MIS’s event threshold will be available to Lloyd’s Market Members who have signed up.
Yes, MIS will continue to respond to all CAT Coded and non-CAT Coded events.
From January 1st 2025 all events that meet MIS’s event threshold will be available to Lloyd’s Market Members who have signed up. Information on MIS’s event threshold can be requested by contacting MIS directly via the contact form on their website.
Yes, LIMOSS has contacted all Managing Agents with an MUA for signature and communications will be provided to all relevant groups through LIMOSS or the LMA.