McKenzie Intelligence Services (MIS) enable a rapid, data-driven response to natural and man-made catastrophes worldwide by informing insurers with actionable insights around their relevant exposure. In the immediate aftermath of an event, intelligence is provided to enable exposure assessments, followed by refinements which support claims management and finally, high fidelity outputs to support claims adjustments – delivered via their disaster response platform, the Global Events Observer (GEO).

Since launching GEO in 2021 as Lloyd's of London's central catastrophe relief platform, MIS have responded to over 200 global events, informing leading insurers with real-time intelligence around the impact of catastrophes. This is achieved by using a wide-range of trusted data sources, machine learning, and expert assessments from military-trained intelligence analysts within the MIS team.

GEO is available to all Managing Agents, Coverholders, and DCAs. Through GEO, clients have realised the following benefits:

• Faster more accurate reserving estimates
• Better internal communication through the use of a single platform
• Faster, more effective claims processes
• Reduced loss adjusting costs
• More accurate and efficient reporting

Coverholders and DCAs are eligible to receive access to GEO under this agreement if granted by their MA.  Brokers are not eligible to access GEO through this agreement but please MIS directly via the contact form on their website if you are a broker who would like to discuss the benefits of having GEO.

Yes, Managing Agents can share their portfolio data with MIS for an enhanced level of actionable intelligence and reporting through the Insights feature. LIMOSS will be in contact with an MUA, which includes confidentiality terms to cover the ongoing sharing of this data.

Please contact MIS directly, via the contact form on their website, who will provide access to GEO.

The GEO service will become ‘Elective’, meaning your organisation will need to sign a new MUA. If they have done this, and if you already have access to GEO, then you don’t need to do anything. There will be no changes to your access, your log in details, or your data within it.

From January 1^st 2025 all events that meet MIS’s event threshold will be available to Lloyd’s Market Members who have signed up.

Yes, MIS will continue to respond to all CAT Coded and non-CAT Coded events.

From January 1^st 2025 all events that meet MIS’s event threshold will be available to Lloyd’s Market Members who have signed up. Information on MIS’s event threshold can be requested by contacting MIS directly via the contact form on their website.

Yes, LIMOSS has contacted all Managing Agents with an MUA for signature and communications will be provided to all relevant groups through LIMOSS or the LMA.