Vexcel Imagery & Data Services

Overview

For over 30 years, Vexcel has operated in the photogrammetry, geospatial, and remote sensing space. Using its market-leading cameras and a dedicated fleet of fixed-wing aircraft, Vexcel collects high-resolution aerial imagery and property data in more than over 40 countries.

Vexcel’s ready-to-use aerial data powers insights for global providers in the property insurance sector, from underwriting to claims to SIU and innovation. It’s imagery also supports a growing international customer base across public and private sectors—including technology, mapping, government, utilities, and telecommunications.

Since 01 Jan 25, the Vexcel Insurance Programme has been available to the London insurance market as an elective service within the LIMOSS Market Geospatial Services (MGS) Panel.

Note: This services programme was originally branded under the Geospatial Insurance Consortium (GIC) and Vexcel. It is now fully operated under the Vexcel brand.

Under its Imagery and Data Services, Vexcel provides:

• High-resolution aerial imagery to help insurers quickly view properties and evaluate value for risk and coverage. Includes top-down ortho and multispectral imagery in all areas and oblique imagery in major cities.
• Disaster response imagery (called ‘Gray Sky’) collected after major disasters such as cyclones, hurricanes, wildfires, earthquakes, or tornadoes. This post-CAT imagery supports rapid claims assessment and provides detailed insights into damage at specific locations.
• Property-level damage assessment after Gray Sky imagery collections, including colour-coded building footprints and damage ratings. This helps claims teams and adjusters pinpoint damage, triage field teams, respond quickly, and estimate risk at the parcel level.
• AI insights: Vexcel uses AI and machine learning on its aerial imagery to extract property features like pools, solar panels, roof attributes, and tree cover—providing a valuable dataset to help with risk assessment, underwriting, and fraud detection.
• Remote access to geographic areas with high-resolution imagery at 7.5cm resolution in urban areas and nationwide coverage in select countries at 15cm, including cities and rural regions. Vexcel’s aerial imagery offers greater detail and accuracy than satellite imagery and broader coverage than drones.
• Current and historical, time-stamped imagery to support fraud investigations, validate claims, and track property changes over time.
• Remote access to geographic areas with high-resolution imagery at 7.5cm resolution in urban areas and nationwide coverage in select countries at 15cm, including cities and rural regions. Vexcel’s aerial imagery offers greater detail and accuracy than satellite imagery and broader coverage than drones.

Training Resources
Training resources for Vexcel are made available to all licensees via the Vexcel Customer Advocacy team.

Next steps
For more information, visit Insurance | Vexcel Data Program which includes a service history, product details, FAQ and case studies.

Contact servicedesk@limoss.london to:

• Enquire about the Vexcel service through the LIMOSS MGS panel
• Request a bespoke Vexcel demo
• Register for Vexcel Insurance Programme through the LIMOSS MGS panel
• Carriers/MAs should note that the key terms of elective MGS services offered through LIMOSS may vary significantly from LIMOSS core market services and some other panel services. Further details on request.

Support
Existing customers using Vexcel through LIMOSS MGS can raise an incident or service request directly via the Vexcel Help Center. Alternatively, , if you are logged into Vexcel, you can raise incidents, requests and queries via the “Give Feedback/Help Center” function in the platform.

Issues can be escalated to LIMOSS by the LIMOSS Contact Page; +44 (0)207 100 5151 or e-mailing servicedesk@limoss.london.

LIMOSS Service Desk is open 8am-6pm Mon-Fri excluding English Bank Holidays. Please allow 3-5 working days for a response.