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Structured Data Capture (SDC) Market User Group (MUG)

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Market user group (MUG)

The Structured Data Capture (SDC) Market User Group (MUG) is a regular forum designed to bring together market firms and the SDC team to collaborate, share insight, and shape the future of the service.

The MUG provides an opportunity for organisations to:

  • Share best practice and practical tips to maximise the benefits of SDC
  • Receive updates on SDC enhancements and ongoing development
  • Contribute to the validation and prioritisation of the SDC backlog
  • Raise, discuss, and help resolve issues
  • Engage in broader market data-related discussions
  • Participate in early engagement ahead of Market Acceptance Testing phases
  • Explore integrated services, including placing platforms and Lloyd’s Europe

MUG meetings are held monthly and typically last up to one hour. Attendance is optional but strongly encouraged for firms actively using or adopting SDC.

Who can join the SDC MUG?

The SDC MUG is open to market firms that:

  • Are currently using Structured Data Capture (SDC), or
  • Are planning to adopt SDC in the near future

The MUG is designed to support collaboration across all participants involved in the SDC process.

Who should attend?

Attendees are welcome from a range of business and technical areas, including:

  • Operations teams – responsible for oversight of end-to-end processes and service performance
  • Data and business teams – supporting data quality, reporting, and process optimisation
  • Change and transformation teams – driving adoption of SDC and new ways of working
  • IT teams – supporting system integration and technical connectivity with SDC
  • Placing and underwriting support teams – ensuring accurate capture of structured data
  • Claims and finance teams – supporting downstream processes and reporting outputs

How do I request a MUG invite?

If your organisation meets the eligibility criteria, you can request to join the SDC MUG by contacting: [email protected]

You may also be asked to complete a short survey to:

  • Confirm attendee details
  • Identify areas of interest
  • Help shape the agenda for upcoming sessions

To ensure effective collaboration, attendance may be managed based on demand.

What if I can’t attend the meetings?

If you are unable to attend but would still like to stay informed, you can request to be added to the SDC MUG mailing list.

This will allow you to receive:

  • Meeting minutes
  • Key updates and outputs
  • Relevant SDC communications

Get involved and help shape SDC

The SDC MUG plays a vital role in bringing the market together. By participating, your organisation can:

  • Influence the direction of the SDC service
  • Help prioritise enhancements
  • Share experience and learn from other market participants
  • Support the continued improvement of market-wide data capabilities