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Global Events Observer (GEO)

Global Events Observer (GEO)

Overview

GEO provides geospatial data and imagery analysis to the Lloyd’s Market, and the data supports claims and exposure management teams to make accurate reserving and coverage decisions, as well as giving early insights into exposure at portfolio and individual policy level. The service provides real time delivery of actionable intelligence fused from data, imagery, and analysis.

GEO is a core LIMOSS service. Whilst LIMOSS have taken over the management of the supplier contract from Lloyd’s, users should continue to raise requests and incidents directly with McKenzie Intelligence Services (MIS).

Training Resources

MIS provide training videos, a user guide, and a glossary on their website.

You can also reach out to MIS directly to discuss and book training sessions. Either follow the link on their website or e-mail mail@mckenzieintelligence.com.

Contacts

To raise an incident or service request regarding GEO, write directly to ticketing@mckenzieintelligence.com. Your message will be triaged in line with formal SLAs and MIS will respond to your message as soon as possible.

If you would like to escalate anything to LIMOSS, our details are as follows:

LIMOSS Service Desk is open 8am-6pm Mon-Fri excluding English Bank Holidays. Please allow 3-5 working days for a response.

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