Training on DDM

Training is available to coverholders, brokers and managing agents that are using DDM or have recently completed the registration process.

Training material for DDM is available on the LIMOSS Academy.

Standard Operating Procedures (SOP)

Please find a set of Standard Operating Procedures (SOPs) that describe the activities necessary to complete the Contract Setup (applicable to lineslips) and Bordereaux Mapping processes within the Delegated Data Manager (DDM) system.

• Claims Bordereaux Standard Operating Procedure (SOP)
• Contract Setup Standard Operating Procedure (SOP)
• Premium Bordereaux Standard Operating Procedure (SOP)

In addition, please refer to the Tide Knowledge Base for additional help and guidance.