Status of Market Services

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date, we are performing a database upgrade to ensure we are running the latest version.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 16th October between 08:00 and 11:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be provided for this outage.

Support
If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

This notice is to advise you of planned maintenance in the PROD environment which will affect:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?

Within the scheduled maintenance window on Saturday 24^th September 2022 between 07:00 and 10:00 (UK)  (Previously advised as Sunday 25^th September)

How does this impact me?

LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?

All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect the LIMOSS SDE, LIMOSS Devolved Admin Portal (DAP), LIMOSS API Gateway and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 18^th September 2022 between 06:00 and 10:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users.

LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway
   • API publishers are advised to check that their app can correctly validate the JSON Web Token (JWT) received from the API Gateway.
   • If the call is successful, no further action is required.
   • If the call fails, please update the JWT Public key or contact the LIMOSS Service Desk.

Next update
No further updates will be provided for this outage.

Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment.

When is the maintenance scheduled?
Within the maintenance window on Sunday 3^rd July 2022 between 08:00 and 12:00 (UK) the following services will be impacted:

• LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication and LIMOSS Portal will not be impacted.

How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.

Next update
No further updates will be sent

Support
For further information please contact the LIMOSS Service Desk.

What is this notification about?

This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date we will be deploying some updates.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)

When is the maintenance scheduled?

Sunday 26th March between 08:00 and 11:00 (UK).

How does this impact me?

LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal will be unavailable to all users during time stated above.

LIMOSS API Gateway and LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?

All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that the services impacted will not be available during the times listed above.
2. If users experience any issues calling APIs during the window, you are advised to wait until the outage has completed and to then retry the request.

Next update

We will advise should the date change

Support

If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date, we are performing a database upgrade to ensure we are running the latest version.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 16th October between 08:00 and 11:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be provided for this outage.

Support
If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

This notice is to advise you of planned maintenance in the PROD environment which will affect:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?

Within the scheduled maintenance window on Saturday 24^th September 2022 between 07:00 and 10:00 (UK)  (Previously advised as Sunday 25^th September)

How does this impact me?

LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?

All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect the LIMOSS SDE, LIMOSS Devolved Admin Portal (DAP), LIMOSS API Gateway and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 18^th September 2022 between 06:00 and 10:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users.

LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway
   • API publishers are advised to check that their app can correctly validate the JSON Web Token (JWT) received from the API Gateway.
   • If the call is successful, no further action is required.
   • If the call fails, please update the JWT Public key or contact the LIMOSS Service Desk.

Next update
No further updates will be provided for this outage.

Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.

What is this notification about?
This notice is to advise you of planned maintenance within the MAT (Pre-Production) environment for the DDM Market Service.

When is the maintenance scheduled?
Friday 24th March 2023 between 15:00 and 17:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access DDM and the Data Extract Service in MAT (Pre-prod). The maintenance screen will display for front end users, Data Extract users will be logged out.

What action must I take?
Please cascade this information to the DDM and Data Extracts users within your organisation.

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers

DDM Service Portal: https://charlestaylor.service-now.com/dasats

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS DDM Market Service to deliver the February maintenance release.

When is the maintenance scheduled?
Saturday 11th February between 08:00 and 18:00 (UK).

How does it impact me?
During the scheduled maintenance window users will not be able to access the Production DDM Market Service and the Data Extract. The maintenance screen will display for front end users, and Data Extract users will be logged out.

What action must I take?
Please cascade this information to the DDM Market Service and Data Extract Service users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers

What is this notification about?

This notice is to advise you of the planned Disaster Recovery (DR) test for the Production DDM Market Service has now been completed.

What action must I take?

This is an information only communication to confirm that the DDM Market Service and Data Extract Service are now available.

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Gemini Market Service.

When is the maintenance scheduled?
During the scheduled maintenance window on Saturday 27th August 2022 between 08:00 and 14:00 UK.

How does it impact me?
During this time, the Gemini Market Service will be unavailable.

What action must I take?
Please cascade this information to all Gemini Market Service users in your Organisation.

Support
If you experience issues accessing the Gemini Production environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?

This notice is to advise you of planned maintenance within the Production environment for the Gemini Market Service.

When is the maintenance scheduled?

During the scheduled maintenance window on Saturday 30^th July 2022 between 08:00 and 14:00 UK.

How does it impact me?

During this time, the Gemini Market Service will be unavailable.

What action must I take?

Please cascade to all Gemini Market Service users in your Organisation that this maintenance is taking place.

Support

If you experience issues accessing the Gemini Production environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Gemini Market Service.

When is the maintenance scheduled?
During the scheduled maintenance window on Saturday 2^nd July between 08:00 and 14:00 UK.

How does it impact me?
During this time, the Gemini Market Service will be unavailable.

What action must I take?
Please cascade to all Gemini Market service users in your Organisation that this maintenance is taking place, as required.

Support
If you experience issues accessing the Gemini Production Environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?

This notice is to advise you of planned maintenance activities on LIMOSS SSO, which will impact the availability of the Gemini Service.

When is the maintenance scheduled?

Sunday 12th June 2022 between 08:00 and 13:00 (UK)

How does it impact me?

During this time, the Gemini Market Service will be unavailable.

What action must I take?

Please cascade this information to the Gemini users within your organisation.

Support

If you have any queries or concerns, please raise them with the LIMOSS Service Desk by emailing servicedesk@limoss.london

For further information, please contact the LIMOSS Service Desk.

Regards

LIMOSS Service Desk

What is this notification about?
This is to notify you off planned maintenance taking place on the LIMOSS Website

When is the maintenance scheduled?
During the planned maintenance window on Friday 25^th February from 17:30 hrs to Monday 28th February 2022 at 08:00 hrs

How does it impact me?
During this time, the following online forms will be unavailable:

• Organisation SSO Registration
• SSO User Registration
• DDM Registration

The LIMOSS website will be available during this time.

What action must I take?
Please refrain from completing any of the above mentioned online forms during the maintenance window. Please cascade this information to your organisation’s LIMOSS SSO and DDM Market Service users as required.

Next Update:
No further updates will be provided.

What is this notification about?

As part of the commitment to maintain and test business continuity plans, we want to advise you of a planned Disaster Recovery (DR) test for the within the Production environment for the Market Business Glossary (MBG) Service.

When is the DR Test scheduled?

From - Saturday 11^th March 2023 @10:00 UK To - Sunday 12^th March 2023 @ 16:00 UK

How does it impact me?

During this time, the Market Business Glossary will be unavailable.

What action must I take?
Please cascade this information to the Market Business Glossary users within your organisation.

Support

If you experience issues within the Market Business Glossary Production environment post the DR Test, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?

This notice is to advise you of maintenance within the Production environment for the Market Business Glossary.

When is the maintenance scheduled?

Friday 9^th December 2022 between 18:00 – 20:00 UK.

How does it impact me?

During this time, the Market Business Glossary will be unavailable.

What action must I take?

Please cascade this information to all Market Business Glossary Service users in your Organisation.

Support

If you experience issues within the Market Business Glossary Production environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of maintenance within the Production environment for the Market Business Glossary.

When is the maintenance scheduled?
Friday 14^th October 2022 between 18:00 – 20:00 UK.

How does it impact me?
During this time, the Market Business Glossary will be unavailable.

What action must I take?
Please cascade this information to all Market Business Glossary Service users in your Organisation.

Support
If you experience issues with Market Business Glossary Production environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This is to inform of you of maintenance activity on the Market Business Glossary which is required to deliver the new Market Business Glossary 2.0 (MBG 2.0).

When is the Deployment scheduled?
From Friday 13:00 UK 29th July 2022 to 08:00 UK Monday 1st August 2022.

How does it impact me?
During this period, the Market Business Glossary will not be available.

What action must I take?
1) Please make sure you have completed any work on the current Market Business Glossary by 13:00 UK Friday 29th July 2022.
2) Please make sure you have access to the LIMOSS SSO Portal in order to access to the new MBG2.0. If you cannot access the LIMOSS SSO Portal, contact the LIMOSS Service Desk servicedesk@limoss.london.
3) When MBG2.0 becomes available on 08:00 Monday 1st August 2022 you will be asked to review and accept the revised terms and conditions. If you would like to view these terms and conditions prior to the 1st August 2022 please contact the LIMOSS Service Desk servicedesk@limoss.london.

Further Updates
A further update will be sent on Monday 1^st August 2022.

Support
If you require assistance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service, to deliver infrastructure patching.

When is the maintenance scheduled?
Thursday 23^rd March 2023 @ 20:00 (UK) to 22:00 (UK) AND Saturday 25^th March 2023 @ 08:00 (UK) to 10:00 (UK).

How does it impact me?
During the scheduled maintenance windows, messages sent via Message Exchange will be queued and sent when the service comes back online.

What action must I take?
Please cascade this information to the affected users within your organisation. Any failed submissions during the change windows will need to be replayed.

Next update
A reminder will be issued on Tuesday afternoon.

Support
If you require assistance, please contact the LIMOSS Service Desk at servicedesk@limoss.london.

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service, to deliver infrastructure patching.

When is the maintenance scheduled?
Thursday 23^rd March 2023 @ 20:00 (UK) to 22:00 (UK) AND Saturday 25^th March 2023 @ 08:00 (UK) to 10:00 (UK).

How does it impact me?
During the scheduled maintenance windows, messages sent via Message Exchange will be queued and sent when the service comes back online.

What action must I take?
Please cascade this information to the affected users within your organisation. Any failed submissions during the change windows will need to be replayed.

Next update
A reminder will be issued on Tuesday afternoon.

Support
If you require assistance, please contact the LIMOSS Service Desk at servicedesk@limoss.london.

What is this notification about?

This is to inform you that the Q1 patching event has been scheduled to take place in the production environment.

When is the maintenance scheduled?

During the scheduled maintenance window on Saturday 11^th February from 08:00 to 14:00.

How does it impact me?

During this time, the Message Exchange Production environment will be unavailable, and messages will not be processed.

What action must I take?

Should any submissions fail, these will need to be submitted again once the portal is available.

Please cascade this information to your organisation’s Message Exchange users, as required.

Next Update:

There will be no further communication regarding this event.

What is this notification about?

This notice is to advise you of a Disaster Recover (DR) test within the Production environment for the Message Exchange Market Service.

When is the maintenance scheduled?

08:00 UK Saturday 24^th September to 14:00 UK Sunday 25^th September

How does it impact me?

During this time, the Message Exchange Production Service will be unavailable.

What action must I take?

Please cascade this information to all Message Exchange users within your Organisation.

How can I get involved?
If you would like to participate and send a test message during the Disaster Recover test, please contact the LIMOSS Service Desk servicedesk@limoss.london

Further Communication

A reminder email will be issued on the week of the DR Test

Support

Any failed messages will need to be replayed however, if you experience any issues on Monday morning, please contact servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the SDC Market Service, to deliver an application upgrade.

When is the maintenance scheduled?
Thursday 30th March 2023 @ 18:00 (UK) to Friday 31st March 2023 @ 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the SDC Service in Production.

What action must I take?
Please cascade this information to the affected users within your organisation. Any failed submissions during the change window will need to be replayed.

Next update
A reminder will be issued on Tuesday afternoon.

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the SDC Market Service, to deliver an infrastructure upgrade.

When is the maintenance scheduled?
Thursday 23^rd March 2023 @ 18:00 (UK) to Friday 24^th March 2023 @ 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the SDC Service in Production.

What action must I take?
Please cascade this information to the affected users within your organisation. Any failed submissions during the change window will need to be replayed.

Next update
A reminder will be issued on Tuesday afternoon.

Support
If you require assistance, please contact the LIMOSS Service Desk at servicedesk@limoss.london.

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the SDC Market Service, to deliver an infrastructure upgrade.

When is the maintenance scheduled?
Thursday 16^th March 2023 @ 18:00 (UK) to Friday 17^th March 2023 @ 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the SDC Service in Production.

What action must I take?
Please cascade this information to the affected users within your organisation. Any failed submissions during the change window will need to be replayed.

Next update

A reminder will be issued on Tuesday afternoon.

Support

If you require assistance, please contact the LIMOSS Service Desk at servicedesk@limoss.london

What is this notification about?

This is to inform you that an upgrade has been scheduled to take place in the production environment. This is the event that was previously planned for Wednesday 15th February but had to be postponed.

When is the upgrade scheduled?

During the scheduled upgrade window on Thursday 23rd February @ 18:00 to Friday 24th February @ 08:00.

How does it impact me?

During this time, the Production SDC Portal will be unavailable, and all submission methods will be paused.

What action must I take?

Any failed submissions will need to be replayed once the portal is available again.

Please cascade this information to your organisation’s SDC Market Service users, as required.

Next Update:

No further communications will be issued about this upgrade. Please contact LIMOSS Service Desk if you have issues after the upgrade.

What is this notification about?

This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date we will be deploying some updates.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)

When is the maintenance scheduled?

Sunday 26th March between 08:00 and 11:00 (UK).

How does this impact me?

LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal will be unavailable to all users during time stated above.

LIMOSS API Gateway and LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?

All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that the services impacted will not be available during the times listed above.
2. If users experience any issues calling APIs during the window, you are advised to wait until the outage has completed and to then retry the request.

Next update

We will advise should the date change

Support

If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment for LIMOSS SSO Services.

When is the maintenance scheduled?
During the maintenance window on Sunday 5^th February between 08:00 and 11:00 (UK).

How does this impact me?
LIMOSS SDE and LIMOSS SSO Portal will be unavailable to all users during time stated above.
LIMOSS SSO authentication, API Gateway and access to other services such as DDM are not expected to be impacted by this change.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that the services impacted will not be available during the times listed above.
2. If users experience any issues calling APIs during the window, you are advised to wait until the change has completed and to then retry the request.

Next update:
No further updates will be provided for this change.

Support
If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date we will be deploying some updates.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)

When is the maintenance scheduled?
Sunday 22^nd January between 08:00 and 11:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal will be unavailable to all users during time stated above.

LIMOSS API Gateway and LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that the services impacted will not be available during the times listed above.
2. If users experience any issues calling APIs during the window, you are advised to wait until the outage has completed and to then retry the request.

Next update
No further updates will be provided for this outage.

Support
If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date, we are performing a database upgrade to ensure we are running the latest version.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 16th October between 08:00 and 11:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be provided for this outage.

Support
If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?

This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date we will be deploying some updates.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)

When is the maintenance scheduled?

Sunday 26th March between 08:00 and 11:00 (UK).

How does this impact me?

LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal will be unavailable to all users during time stated above.

LIMOSS API Gateway and LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?

All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that the services impacted will not be available during the times listed above.
2. If users experience any issues calling APIs during the window, you are advised to wait until the outage has completed and to then retry the request.

Next update

We will advise should the date change

Support

If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment where owing to our commitment to keep our software up to date, we are performing a database upgrade to ensure we are running the latest version.

Services impacted during the maintenance are:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 16th October between 08:00 and 11:00 (UK).

How does this impact me?
LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be provided for this outage.

Support
If you experience issues post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

The following services Lloyd’s Insights, Lloyd’s DCOM, Lloyd’s MSC are currently unavailable via LIMOSS SSO until further notice.

This notice is to advise you of planned maintenance in the PROD environment which will affect:

• LIMOSS SDE
• LIMOSS SSO Portal
• LIMOSS Devolved Admin Portal (DAP)
• LIMOSS API Gateway and all APIs provided via the Gateway

When is the maintenance scheduled?

Within the scheduled maintenance window on Saturday 24^th September 2022 between 07:00 and 10:00 (UK)  (Previously advised as Sunday 25^th September)

How does this impact me?

LIMOSS SDE, LIMOSS DAP, LIMOSS SSO Portal, LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during time stated above.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?

All organisations are requested to:

1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribersand API publishers to test call an API via the PROD LIMOSS API Gateway.