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API Gateway

Advanced Notification: Planned Outages - LIMOSS SSO Services - Sunday 3rd July 2022 between 08:00 and 12:00 (UK)

Last Updated: 29/06/2022 08:22
Next Update:

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment.

When is the maintenance scheduled?
Within the maintenance window on Sunday 3rd July 2022 between 08:00 and 12:00 (UK) the following services will be impacted:

  • LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication and LIMOSS Portal will not be impacted.

How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update

No further updates will be sent

Support
For further information please contact the LIMOSS Service Desk.

API Gateway

Advanced Notification: Planned Outages Sunday 19th and 26th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 14/06/2022 13:19
Next Update: 26/06/2022 00:00

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment on 2 consecutive weekends.

When is the maintenance scheduled?
Within the maintenance windows on Sunday 19th June 2022 and Sunday 26th June 2022 between 08:00 and 13:00 (UK) the following services will be impacted:

  1. Sunday 19th June 2022: LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication will not be impacted.
  2. Sunday 26th June 2022: LIMOSS Portal will be unavailable. LIMOSS SSO Authentication and all other LIMOSS SSO services will not be impacted.


How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

API Gateway

ADVANCE NOTIFICATION – All LIMOSS SSO Services (PROD) Planned Outage Sunday 12th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 01/06/2022 08:33
Next Update:

Issues History

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to remind you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Remind relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
A reminder communication will be issued on Wednesday 8th June 2022

Support
For further information please contact the LIMOSS Service Desk.

API Gateway

LIMOSS API Gateway and Hashing/Timestamp APIs (PROD) Planned Outage 17th October 2021

Last Updated: 08/10/2021 11:19
Next Update:

This notice is to advise you of planned maintenance in the PROD environment which will affect the LIMOSS API Gateway and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the scheduled maintenance window on Sunday 17th October 2021 between 06:00 and 23:59 (UK), LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, LIMOSS SDE, LIMOSS SSO DAP and access to other services such as DDM are not expected to be impacted by this outage.

How does this impact me?
The services listed above will be unavailable to all users from 06:00 and 23:59 UK

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway
    1. API publishers are advised to check that their app can correctly validate the JWT received from the API Gateway.
    2. If the call is successful, no further action is required.
    3. If the call fails, please update the distribution keys or contact the LIMOSS Service Desk.

Next update
No further updates will be provided for this outage.

Support
For further information please contact the LIMOSS Service Desk.

DAP

Advanced Notification: Planned Outages - LIMOSS SSO Services - Sunday 3rd July 2022 between 08:00 and 12:00 (UK)

Last Updated: 29/06/2022 08:23
Next Update:

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment.

When is the maintenance scheduled?
Within the maintenance window on Sunday 3rd July 2022 between 08:00 and 12:00 (UK) the following services will be impacted:

  • LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication and LIMOSS Portal will not be impacted.

How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update

No further updates will be sent

Support
For further information please contact the LIMOSS Service Desk.

DAP

Advanced Notification: Planned Outages Sunday 19th and 26th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 14/06/2022 13:25
Next Update:

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment on 2 consecutive weekends.

When is the maintenance scheduled?
Within the maintenance windows on Sunday 19th June 2022 and Sunday 26th June 2022 between 08:00 and 13:00 (UK) the following services will be impacted:

  1. Sunday 19th June 2022: LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication will not be impacted.
  2. Sunday 26th June 2022: LIMOSS Portal will be unavailable. LIMOSS SSO Authentication and all other LIMOSS SSO services will not be impacted.


How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

DAP

Advanced Notification: Planned Outages Sunday 19th and 26th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 14/06/2022 13:22
Next Update: 26/06/2022 00:00

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment on 2 consecutive weekends.

When is the maintenance scheduled?
Within the maintenance windows on Sunday 19th June 2022 and Sunday 26th June 2022 between 08:00 and 13:00 (UK) the following services will be impacted:

  1. Sunday 19th June 2022: LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication will not be impacted.
  2. Sunday 26th June 2022: LIMOSS Portal will be unavailable. LIMOSS SSO Authentication and all other LIMOSS SSO services will not be impacted.


How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

DAP

ADVANCE NOTIFICATION – All LIMOSS SSO Services (PROD) Planned Outage Sunday 12th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 01/06/2022 08:31
Next Update:

Issues History

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to remind you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Remind relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
A reminder communication will be issued on Wednesday 8th June 2022

Support
For further information please contact the LIMOSS Service Desk.

DDM

DDM Service Notification - Emergency Maintenance

Last Updated: 18/07/2022 14:51
Next Update:

What is this notification about?
This notice is to advise you of emergency maintenance activities within the Production environment for the DDM Market Service to update an expiring certificate.

When is the maintenance scheduled?
Monday 18th July 2022 between 18:00 and 18:15 (UK)

How does it impact me?
During the stated window above, users will not be able to access DDM and Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you experience issues accessing the DDM or Data Extract service post the maintenance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone:
 +44 800 024 6089
Click here for regional numbers

DDM Service Portal:
https://charlestaylor.service-now.com/dasats

DDM

Service Notification - DDM June Maintenance Release

Last Updated: 14/06/2022 16:04
Next Update:

Issues History

  • Updated: 18/06/2022 09:01

What is this notification about?
This notice is to confirm completion of the maintenance within the Production environment for the DDM service. This was to deliver the June Maintenance Release.

What action must I take?
This is an information only communication to confirm that the DDM Market Service and Data Extract Service are now available. You may wish to cascade this information to the DDM and Data Extracts users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

  • Updated: 18/06/2022 08:00

What is this notification about?
This notice is to remind you of planned maintenance within the Production environment for the DDM Market Service to deliver the June Maintenance Release.

When is the maintenance scheduled?
Saturday 18th June 2022 between 08:00 - 18:00 UK.

How does it impact me?
During the scheduled maintenance window, users will not be able to access DDM and the Data Extract Production Service.


What does the maintenance release contain?

Tide_Reporting Channel and DWH_Division name combination not in Contract Reporting Channel DE INC0951306
Claims risk transactional recording for different sub-risks INC0952296*
Bordereau_Days_Overdue mismatch between TIDE and DWH INC0952307
Breach rule condition does not retrieve 'Blank' entries_COT5 24617
Contract Section General Rules - Risk Moves Section Old Breach Not Archived PRB0041583
Update data for Deleted Reporting Channels in DWH (Historic Data update for DE68) INC0952305, INC0947897
COT5: Allow claims denials outside a policy period n/a

*For INC0952296 as noted above, please be aware of the following:

  • What is the issue? – If during Claims processing the “Risk Sub-Identifier” is selected then there have been issues when DDM tries to split the risk and then aggregates the values. Currently in claims processing there is no sub-identifier similar to risk and premium (this is coming in R3.8).
  • What is the workaround/fix? – If you need to split claims then you can use the claim reference + a.n.other field in the unique claim reference question. The fix in this maintenance release will ignore any “Risk Sub-Identifier” and process similar claim references as a single claim.
  • What do I need to know? – Please review any questionnaires where you expect to use the current functionality and review and bdx processed against any such questionnaires.

What action must I take?
Please cascade this information to the DDM and Data Extracts users within your organisation.

Next update
An update will be issued post completion of the maintenance.

DDM

DDM Service Notification - Planned Outage

Last Updated: 01/06/2022 15:30
Next Update:

What is this notification about?
This notice is to advise you of planned maintenance activities on LIMOSS SSO, which will impact the availability of the DDM and Data Extract Market Service.

When is the maintenance scheduled?
Sunday 12th June 2022 between 08:00 and 13:00 (UK)

How does it impact me?
During the scheduled maintenance window, users will not be able to access DDM and the Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extracts users within your organisation.

Support
If you experience issues accessing the DDM or Data Extract service post the maintenance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers

DDM Service Portal: https://charlestaylor.service-now.com/dasats

DDM

DDM Service Notification - Planned Production Maintenance

Last Updated: 13/05/2022 11:33
Next Update:

What is this notification about?
This notice is to advise you of planned maintenance activities within the Production environment for the DDM Market Service, to switch on the functionality for the Breach Reports.

When is the maintenance scheduled?
18:00 – 19:30 UK on 13th May 2022

How does it impact me?

There will be no impact to the DDM or Data Extract Service during the scheduled maintenance window.

What action must I take?
This is an information only communication, you may wish to cascade this information to the DDM and Data Extracts users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers

DDM Service Portal: 
https://charlestaylor.service-now.com/dasats

eSP

ESP v1.4 Deployment to MAT

Last Updated: 29/09/2021 09:37
Next Update:

This communication is to provide advance notification of the upcoming deployment of the eSP v1.4 into MAT.

When is the deployment?
Friday 1st October at 1600; the deployment will last approximately 2 hours.

What is the impact on submissions during the deployment window?
During the deployment, the eSP Portal will be unavailable.

What does the release contain?
The release contains a mixture of bug fixes and enhancements, including:

  • User preferences to allow the number of items per page to be set for Query List and summary page
  • Enhanced additional transaction capability for users

What action must I take?
1. Please cascade this information to the eSP users within your organisation.
2. If your Organisation wishes to participate in testing, which will be conducted from week commencing 4th October, please do contact us.

If you have any queries or concerns, please raise them with the LIMOSS Service Desk by e-mailing servicedesk@limoss.london

eSP

Advance Notice - ESP Planned Maintenance

Last Updated: 29/06/2021 14:58
Next Update:

What is this notification about?

This notice is to advise you, there will be planned maintenance taking place within the ESP Production environment

When is the maintenance scheduled?

Saturday 26th June 2021 between 12:00 UK and 15:00 UK

How does it impact me?

There will be possible degradation to the service during the stated maintenance window above

What action must I take?

Please notify the ESP Market service users within your organisation

Gemini

Gemini Service Notification - Planned Outage

Last Updated: 27/07/2022 12:07
Next Update:

What is this notification about?

This notice is to advise you of planned maintenance within the Production environment for the Gemini Market Service.

When is the maintenance scheduled?

During the scheduled maintenance window on Saturday 30th July 2022 between 08:00 and 14:00 UK.

How does it impact me?

During this time, the Gemini Market Service will be unavailable.

What action must I take?

Please cascade to all Gemini Market Service users in your Organisation that this maintenance is taking place.

Support

If you experience issues accessing the Gemini Production environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

Gemini

Gemini Service Notification - Planned Outage

Last Updated: 28/06/2022 15:22
Next Update:

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Gemini Market Service.

When is the maintenance scheduled?
During the scheduled maintenance window on Saturday 2nd July between 08:00 and 14:00 UK.

How does it impact me?
During this time, the Gemini Market Service will be unavailable.

What action must I take?
Please cascade to all Gemini Market service users in your Organisation that this maintenance is taking place, as required.

Support
If you experience issues accessing the Gemini Production Environment post the maintenance, please contact the LIMOSS Service Desk servicedesk@limoss.london

Gemini

Gemini Service Notification - Planned Outage

Last Updated: 06/06/2022 11:29
Next Update:

What is this notification about?

This notice is to advise you of planned maintenance activities on LIMOSS SSO, which will impact the availability of the Gemini Service.

When is the maintenance scheduled?

Sunday 12th June 2022 between 08:00 and 13:00 (UK)

How does it impact me?

During this time, the Gemini Market Service will be unavailable.

What action must I take?

Please cascade this information to the Gemini users within your organisation.

Support

If you have any queries or concerns, please raise them with the LIMOSS Service Desk by emailing servicedesk@limoss.london

For further information, please contact the LIMOSS Service Desk.

Regards

LIMOSS Service Desk

Gemini

Last Updated: 20/05/2022 15:48
Next Update:

This notice is to advise you of planned maintenance on the Gemini Market Service Production environment

When is the maintenance scheduled?
During the scheduled maintenance window on Saturday 21st May between 08:00 and 14:00

How does it impact me?
During this time, the Gemini Market Service will be unavailable.

What action must I take?
Please cascade to all Gemini Market service users in your Organisation that this maintenance is taking place as required
A copy of the release notes containing a summary of the changes, both enhancements and defect fixes, is available here: https://limoss.london/content/uploads/2022/05/Gemini-Release-2022-1.0-Release-Notes-v1.2.pdf

Next Update:
A notice will be sent when the Gemini Production Market Service is available

For further information, please contact the LIMOSS Service Desk.

LIMOSS Website

LIMOSS Website maintenance

Last Updated: 22/02/2022 18:19
Next Update: 28/02/2022 08:00

What is this notification about?
This is to notify you off planned maintenance taking place on the LIMOSS Website

When is the maintenance scheduled?
During the planned maintenance window on Friday 25th February from 17:30 hrs to Monday 28th February 2022 at 08:00 hrs

How does it impact me?
During this time, the following online forms will be unavailable:

  • Organisation SSO Registration
  • SSO User Registration
  • DDM Registration

The LIMOSS website will be available during this time.

What action must I take?
Please refrain from completing any of the above mentioned online forms during the maintenance window. Please cascade this information to your organisation’s LIMOSS SSO and DDM Market Service users as required.

Next Update:

No further updates will be provided.

Market Business Glossary

Advanced Notification: Market Business Glossary - Planned Maintenance

Last Updated: 27/07/2022 11:07
Next Update: 01/08/2022 09:00

What is this notification about?
This is to inform of you of maintenance activity on the Market Business Glossary which is required to deliver the new Market Business Glossary 2.0 (MBG 2.0).

When is the Deployment scheduled?
From Friday 13:00 UK 29th July 2022 to 08:00 UK Monday 1st August 2022.

How does it impact me?
During this period, the Market Business Glossary will not be available.

What action must I take?
1) Please make sure you have completed any work on the current Market Business Glossary by 13:00 UK Friday 29th July 2022.
2) Please make sure you have access to the LIMOSS SSO Portal in order to access to the new MBG2.0. If you cannot access the LIMOSS SSO Portal, contact the LIMOSS Service Desk servicedesk@limoss.london.
3) When MBG2.0 becomes available on 08:00 Monday 1st August 2022 you will be asked to review and accept the revised terms and conditions. If you would like to view these terms and conditions prior to the 1st August 2022 please contact the LIMOSS Service Desk servicedesk@limoss.london.

Further Updates
A further update will be sent on Monday 1st August 2022.

Support
If you require assistance, please contact the LIMOSS Service Desk servicedesk@limoss.london

Market Business Glossary

Market Business Glossary Maintenance

Last Updated: 12/05/2021 12:14
Next Update:

  • What is this notification about
    • This notice is to advise you of planned maintenance on the Market Business Glossary Service
  • When is the work scheduled 
    • The activity will take place on the 9th May 2021
  • How does it impact me
    • There is no disruption to Service whilst the work takes place. This is to provide changes in content and functionality as requested by the Market and improvement of UI.
  • What action must I take
    • None - For information only

Message Exchange

Advanced Notification: Planned Outage - Message Exchange - Saturday 6th August 2022 between 08:00 and 12:00 (UK)

Last Updated: 04/08/2022 13:54
Next Update:

What is this notification about?
This notice is to advise you of a planned maintenance activity on the Production Environment of Message Exchange.

When is the maintenance scheduled?
Saturday 6th August 2022 between 08:00 and 12:00 (UK)

How does it impact me?
During this time, the Production Message Exchange Service will be unavailable.

What action must I take?
If any messages fail during the maintenance window, these will need to be replayed.

Please cascade this information to the Message Exchange users within your organisation.

Support
If messages continue to fail or if you have any queries or concerns, please contact the LIMOSS Service Desk (servicedesk@limoss.london).

Message Exchange

Advance Notice - Service Maintenance - The Message Exchange (All Environments) Saturday 14th May 2022

Last Updated: 09/05/2022 15:27
Next Update:

This notice is to advise you of planned maintenance in the TEST, MAT and PROD (Live) environments which could affect the Message Exchange service.

When is the maintenance scheduled:
Within the maintenance window Saturday 14th May 2022 between 10:00 and 12:00 (UK).

How does this impact me?
The Message exchange service (TMEL) should remain available throughout the period listed above in all environments.  However, there is a low risk that Message Exchange services could become temporarily unavailable in the TEST, MAT or PROD (Live) environment.  We are highlighting the low risk of service interruption as a precaution. LIMOSS will monitor the availability of the services throughout and take appropriate action in the unlikely event that service is disrupted.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that, although services are expected to continue as normal, there is a low risk of disruption during the stated date and times.
  2. During this maintenance window, users experiencing problems with the Message Exchange service are advised to wait until the maintenance has completed and retry their request.
  3. Any users experiencing problems after the maintenance has completed are advised to contact the LIMOSS Service Desk.

Next update
No further updates will be provided for this maintenance.

Support
For further information please contact the LIMOSS Service Desk.

Message Exchange

Major Incident Notification - Message Exchange

Last Updated: 12/04/2022 18:53
Next Update: 13/04/2022 08:30

Issues History

  • Updated: 12/04/2022 18:51

What is this notification about?

We are experiencing an intermittent outage with the above-mentioned Market Service in PROD and MAT.  As a result, users may be unable to process some messages using the Message Exchange Service.

What action is being taken to resolve this issue?

Investigations are underway by our vendor.

What action must I take?

Please inform all your users of this issue. We will advise you when this issue is resolved. We will reconcile all the failed messages and will request all affected users to replay the failed messages.

Next update

A further update will be issued by 08:30 (UK) tomorrow (13 April 2022).

Support

If you have any queries or concerns, please raise them with the LIMOSS Service Desk by emailing servicedesk@limoss.london or via the telephone number below.

 

  • Updated: 13/04/2022 09:36

This is an update to the intermittent outage previously reported on the above Market Service in PROD and MAT. Users may have been unable to process some messages using the Message Exchange Service.

The service is now available for market use. All the incoming and outgoing messages are being processed without any issues.

What action is being taken to resolve this issue?
Investigations are continuing. A 3rd party provider (DNS Registrar) has been identified as the root cause of the issue.

LIMOSS will continue to monitor the services.

What action must I take?
Please inform all your users that the services are now available again. If any users experience problems, please inform LIMOSS Service Desk. We are reconciling the failed message and will request all the affected users to reply again to process it successfully.

Next update
No further updates are planned.

Support
If you have any queries or concerns, please raise them with the LIMOSS Service Desk by emailing servicedesk@limoss.london or via the telephone number below.

Message Exchange

Advance Notice - Message Exchange Maintenance in Production

Last Updated: 22/03/2022 16:57
Next Update:

This notice is to advise you of planned maintenance on the Message Exchange Production environment.

 

When is the maintenance scheduled?

During the scheduled maintenance window on Tuesday 22nd March 2022 from 20:00 hrs to22:00 hrs UK time

 

How does it impact me? 

The service will be unavailable for two hours on Tuesday 22nd March 2022 from 20:00 hrs to22:00 hrs UK time

 

What action must I take? 

If any messages fail during the maintenance window, these will need to be replayed.

 

If messages continue to fail, please contact the LIMOSS Service Desk (servicedesk@limoss.london).

SDC

Use of TLS1.2 in LIMOSS SDC Portal in Production

Last Updated: 02/08/2022 13:27
Next Update:

What is this notification about?

  • This is to advise you that a security enhancement is being made to the LIMOSS SDC Portal in the Production environment.
  • When documents are submitted to the LIMOSS SDC Service, via the LIMOSS SDC Portal, these will now be sent and acknowledged using TLS1.2 encryption.
  • Microsoft has previously deprecated TLS1.0 and TLS1.1 so we are ensuring the LIMOSS SDC Market Service is in line with current security protocols.
  • No other submission channels for the LIMOSS SDC Service are affected.

When is the security enhancement scheduled?

  • 20:00 (UK) Wednesday 3rd August, 2022.
  • The LIMOSS SDC Portal will be unavailable between 20:00 (UK) and 21:00 (UK) on Wednesday 3rd August, 2022.
  • Other submission mechanisms to the LIMOSS SDC Market Service (e.g., email, PPL, API) are not affected.

How does it impact me?
You may have experienced errors if you have been submitting via the LIMOSS SDC Portal (relating to the inability to successfully send an email acknowledgement of the upload); This error will now be remediated.

What action must I take?
Please cascade this information to your organisation’s SDC Market Service users as required.

SDC

P2 Notification IN00017512: SDC (Production) Portal Outage - 13/06 14:30 BST

Last Updated: 13/06/2022 13:54
Next Update:

Issues History

  • Updated: 13/06/2022 16:30

What is this notification about?
This is to notify you that the earlier SDC Portal (Production) outage has been resolved.
Access to SDC via the Portal is restored and we apologise for any inconvenience caused.

What action must I take?
Please cascade this information to your Organisation’s SDC Market Service users as required.
Submissions were paused and are being re-processed by the system. There is no action on end users.

Next update:
No further updates.

  • Updated: 13/06/2022 14:30

What is this notification about?
This is to notify you that the SDC Portal (Production) is currently unavailable due to an outage.
Our support teams and vendors are looking into the cause as a matter of urgency.
Please note only the Portal is affected and alternate submission methods into SDC remain viable.

What action must I take?
Please cascade this information to your Organisation’s SDC Market Service users as required.

Next update:
A further update will be provided by 16:00 BST today, or once service is restored.

SDC

Advance Notification: SDC Q2 Patching Event Saturday 21st May 2022 – SDC Market Service Production Environment

Last Updated: 17/05/2022 11:14
Next Update:

Issues History

  • Updated: 21/05/2022 00:01

What is this notification about?
This is to notify you that the quarterly SDC patching event was successfully completed
The SDC Portal is now available, and all submission methods have resumed

What action must I take?
Please cascade this information to your Organisation’s SDC Market Service users as required

Next update
No further updates will be provided

If you experience any issues, please contact the LIMOSS Service Desk (servicedesk@limoss.london)

  • Updated: 21/05/2022 00:01

What is this notification about?
This is to inform you that the next quarterly SDC patching event has been scheduled to take place in the Production environment

When is the maintenance scheduled?
During the scheduled maintenance window on Saturday 21st May @ 00:01 to Monday 23rd May 2022 @ 08:00

How does it impact me?
During this time, the Production SDC Portal will be unavailable, and all other submission methods will be paused

What action must I take?
Should any submissions fail, these will need to be replayed
Please cascade this information to your organisation’s SDC Market Service users as required

Next Update:
Further communication (advance notice regarding patching the Production environment) will be issued on Thursday 19th May 2022

SDC

SDC Release Deployment (R7.5) – Thursday 31st March 2022

Last Updated: 25/03/2022 10:40
Next Update:

Issues History

  • Updated: 01/04/2022 09:22

What is this notification about?
This is to notify you that the SDC 7.5 maintenance release was successfully completed
The SDC Portal is now available, and all submission methods have resumed


What does the release contain?

Details of features and improvements can be found on the LIMOSS website SDC page here: https://limoss.london/structured-data-capture-sdc


What action must I take?

Please cascade this information to your Organisation’s SDC Market Service users as required


Next update

No further updates will be provided

  • Updated: 31/03/2022 18:00

Why am I receiving this communication?
This communication is to provide advance notice of the upcoming deployment of the SDC Maintenance Release 7.5 to Production.


When is the deployment?
Thursday 31st March 2022 at 1800 hrs. The deployment will last approximately 3 hours.


What is the impact on submissions during the deployment window?
During the deployment, the SDC Portal will be unavailable. Submissions made to the SDC Market Service during this time will be queued and then processed post-deployment.


What does the release contain?
The release introduces improvements to support Lloyd’s Europe, operational enhancements and bug fixes; No changes will be made to the GPM.
Details of features and improvements can be found on the LIMOSS website: SDC Release 7.5 - Release Notes


What action must I take?
Please cascade this information to the SDC users within your organisation.

SDE

Advanced Notification: Planned Outages - LIMOSS SSO Services - Sunday 3rd July 2022 between 08:00 and 12:00 (UK)

Last Updated: 29/06/2022 08:24
Next Update:

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment.

When is the maintenance scheduled?
Within the maintenance window on Sunday 3rd July 2022 between 08:00 and 12:00 (UK) the following services will be impacted:

  • LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication and LIMOSS Portal will not be impacted.

How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update

No further updates will be sent

Support
For further information please contact the LIMOSS Service Desk.

SDE

Advanced Notification: Planned Outages Sunday 19th and 26th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 14/06/2022 13:23
Next Update: 26/06/2022 00:00

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment on 2 consecutive weekends.

When is the maintenance scheduled?
Within the maintenance windows on Sunday 19th June 2022 and Sunday 26th June 2022 between 08:00 and 13:00 (UK) the following services will be impacted:

  1. Sunday 19th June 2022: LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication will not be impacted.
  2. Sunday 26th June 2022: LIMOSS Portal will be unavailable. LIMOSS SSO Authentication and all other LIMOSS SSO services will not be impacted.


How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

SDE

ADVANCE NOTIFICATION – All LIMOSS SSO Services (PROD) Planned Outage Sunday 12th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 01/06/2022 08:35
Next Update:

Issues History

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to remind you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Remind relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.


Next update
A reminder communication will be issued on Wednesday 8th June 2022

Support
For further information please contact the LIMOSS Service Desk.

SDE

ADVANCE NOTIFICATION – Possible Disruption to LIMOSS SDE and LIMOSS DAP (All Environments) Saturday 14th May 2022

Last Updated: 11/05/2022 13:10
Next Update:

What is this notification about?
This notice is to advise you of planned maintenance in the SANDBOX, PRE-PROD and PROD (Live) environments which could affect LIMOSS SDE and LIMOSS DAP. SSO Authentication, SSO Portal, the API Gateway, and published APIs are NOT expected to be impacted.

When is the maintenance scheduled:
Within the maintenance window Saturday 14th May 2022 between 10:00 and 12:00 (UK).

How does this impact me?
All LIMOSS SSO services should remain available throughout the period listed above in all environments.  However, there is a low risk that LIMOSS SDE and LIMOSS DAP services could become temporarily unavailable in SANDBOX, PRE-PROD or PROD (Live).  We are highlighting the low risk of service interruption as a precaution. LIMOSS will monitor the availability of the services throughout and take appropriate action in the unlikely event that service is disrupted.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that, although services are expected to continue as normal, there is a low risk of disruption during the stated date and times.
  2. During this maintenance window, users experiencing problems with LIMOSS SDE or LIMOSS DAP are advised to wait until the maintenance has completed and retry their request.
  3. Any users experiencing problems after the maintenance has completed are advised to contact the LIMOSS Service Desk.

Next update
No further updates will be provided for this maintenance.

Support
For further information please contact the LIMOSS Service Desk.

SSO

Advanced Notification: Planned Outages Sunday 19th and 26th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 14/06/2022 13:09
Next Update: 26/06/2022 00:00

What is this notification about?
This notice is to inform you of planned maintenance in the PROD environment on 2 consecutive weekends.

When is the maintenance scheduled?
Within the maintenance windows on Sunday 19th June 2022 and Sunday 26th June 2022 between 08:00 and 13:00 (UK) the following services will be impacted:

  1. Sunday 19th June 2022: LIMOSS API Gateway (including all APIs provided via the Gateway); LIMOSS SDE and LIMOSS DAP will be unavailable. LIMOSS SSO Authentication will not be impacted.
  2. Sunday 26th June 2022: LIMOSS Portal will be unavailable. LIMOSS SSO Authentication and all other LIMOSS SSO services will not be impacted.


How does this impact me?
The services listed above will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems using the stated services are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.
  4. Users experiencing problems after the maintenance has completed should contact the LIMOSS Service Desk.


Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

SSO

ADVANCE NOTIFICATION – All LIMOSS SSO Services (PROD) Planned Outage Sunday 12th June 2022 between 08:00 and 13:00 (UK)

Last Updated: 01/06/2022 08:28
Next Update:

Issues History

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to remind you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Remind relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk.

  • Updated: 12/06/2022 08:00

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect all LIMOSS SSO services (SSO Authentication/Portal/SDE/DAP/API Gateway) and all APIs provided via the Gateway.

When is the maintenance scheduled?
Within the maintenance window Sunday 12th June 2022 between 08:00 and 13:00 (UK), LIMOSS SSO Services and all APIs provided via the Gateway will be unavailable. LIMOSS SSO authentication, and access to other services such as DDM will be impacted by this outage.  This means that users will be unable to authenticate to any Markets Service via LIMOSS SSO or use any APIs via the LIMOSS API Gateway during this maintenance window in the PROD environment.

How does this impact me?
The services listed above and those which you authenticate to via PROD LIMOSS SSO will be unavailable to all users during the stated date and time.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users will experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs or accessing Market Services via LIMOSS SSO are advised to wait until the outage has completed and retry their request.
  3. Providers of Applications that use LIMOSS SSO authentication - and publishers of APIs via the LIMOSS API Gateway - may wish to send additional communications to their users regarding this outage.
  4. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway.

Next update
A reminder communication will be issued on Wednesday 8th June 2022

Support
For further information please contact the LIMOSS Service Desk.

SSO

ADVANCE NOTIFICATION - Possible Disruption to all LIMOSS SSO Services (All Environments) Sunday 22 May 2022

Last Updated: 16/05/2022 14:53
Next Update:

This notice is to advise you of planned maintenance in the SANDOX, PRE-PROD and PROD (Live) environments which could affect LIMOSS SSO Authentication, LIMOSS SDE, LIMOSS API Gateway, LIMOSS SSO Portal and LIMOSS DAP.

When is the maintenance scheduled?
Within the maintenance window Sunday 22 May 2022 between 10:00 and 13:00 (UK).

How does this impact me?
All LIMOSS SSO services should remain available throughout the period listed above in all environments.  However, there is a low risk that all LIMOSS SSO services could become temporarily unavailable in SANDBOX, PRE-PROD or PROD (Live). This would prevent all authentication into market services via LIMOSS SSO and all API calls via the LIMOSS API Gateway. We are highlighting the low risk of service interruption as a precaution. LIMOSS will monitor the availability of the services throughout and take appropriate action in the unlikely event that service is disrupted.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that, although services are expected to continue as normal, there is a low risk of disruption during the stated date and times.
  2. During this maintenance window, users experiencing problems with any LIMOSS SSO Service in any environment are advised to wait until the maintenance has completed and retry their request.
  3. Any users experiencing problems after the maintenance has completed are advised to contact the LIMOSS Service Desk.

 

Next update
No further updates will be provided for this maintenance.

Support
For further information please contact the LIMOSS Service Desk.

SSO

ADVANCE NOTIFICATION – Possible Disruption to LIMOSS SDE and LIMOSS DAP (All Environments) Saturday 14th May 2022

Last Updated: 11/05/2022 13:07
Next Update:

What is this notification about?
This notice is to advise you of planned maintenance in the SANDBOX, PRE-PROD and PROD (Live) environments which could affect LIMOSS SDE and LIMOSS DAP. SSO Authentication, SSO Portal, the API Gateway, and published APIs are NOT expected to be impacted.

When is the maintenance scheduled:
Within the maintenance window Saturday 14th May 2022 between 10:00 and 12:00 (UK).

How does this impact me?
All LIMOSS SSO services should remain available throughout the period listed above in all environments.  However, there is a low risk that LIMOSS SDE and LIMOSS DAP services could become temporarily unavailable in SANDBOX, PRE-PROD or PROD (Live).  We are highlighting the low risk of service interruption as a precaution. LIMOSS will monitor the availability of the services throughout and take appropriate action in the unlikely event that service is disrupted.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that, although services are expected to continue as normal, there is a low risk of disruption during the stated date and times.
  2. During this maintenance window, users experiencing problems with LIMOSS SDE or LIMOSS DAP are advised to wait until the maintenance has completed and retry their request.
  3. Any users experiencing problems after the maintenance has completed are advised to contact the LIMOSS Service Desk.

Next update
No further updates will be provided for this maintenance.

Support
For further information please contact the LIMOSS Service Desk.

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