For issues within the service, your first point of contact is the ServiceNow service desk within the DA SATS application. This includes getting access to the application and its performance.
Should you encounter any issues contacting the DA SATS Helpdesk, please contact the LIMOSS Service Desk, who will pass the issue forward on your behalf.
LIMOSS provides some support for issues within the DA SATS application, including access.
LIMOSS can add you to LIMOSS SSO which you need to access DA SATS.
To access DA SATS your organisation's Company Administrator needs to do this for you. If you are unsure who your Company Administrators are, please contact us:
We have a training page with user guides and manuals for help with the core functionality in Tide and help with the adoption of the tool.
You can find out more about the management of DA SATS and the different Groups involved on the Who governs DA SATS page.